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TITLE: Professor of Management
DEPARTMENT: Management/HRM
BRIEF BIO: Dr. Astrid Kersten is a Professor of Management at La Roche College. She really enjoys teaching and her primary areas of teaching responsibility include graduate and undergraduate courses in Human Resource Management, Organizational Behavior, Organization Theory, Organizational Development, and Diversity Management. In addition to teaching, Dr. Kersten regularly provides consulting services to business, non-profit and community organizations in the areas of organizational development and diversity management, both in Europe and in the USA . She writes and publishes actively in these areas and serves on the editorial boards of a number of academic journals. Her current academic interests include critical organization theory, aesthetics and organizations, organizational dysfunction, and the possibility of diversity and dialogue within the organization. Dr. Kersten was born and raised in the Netherlands and regularly returns to Europe for family and business trips. She is actively involved with a number of community organizations, promoting interfaith and interrace dialogue. She also enjoys art, including stained glass, interior design, garden design and jewelry.
COLLEGES AND UNIVERSITIES ATTENDED AND DEGREES RECEIVED:
1989 Doctor of Philosophy, Department of Communication, University of Pittsburgh
1978 Master of Public and International Affairs, Graduate School of Public and International Affairs, University of Pittsburgh.
1976 Kandidaats Diploma, Rijksuniversiteit van Leiden, The Netherlands.
PROFESSIONAL CERTIFICATION: SPHR (2006)
RECENT ARTICLES PUBLISHED:
"Neurotic Fantasy and Fantastic Performance: A Case-Based Exploration of Psychodynamic Development". Tamara: Journal for Critical Postmodern Organization 2006 (forthcoming).
With Chris Abbott and Lauren Lampe . "Tags, Voice and Performance: Art and the Academy". Culture and Organization , 12, 1, 2006, pp. 79-90.
"The Struggle for Dialogue". Part of Special Forum "The Ethics of dialogue: Participation and Legitimation". Management Communication Quarterly , 19, 3, 2005 pp. 360-364.
"The Impact of Institutionalization on Voice and Openness". Communication Review (Special Issue on Philosophy of Communication), 8, 4, 2005, pp. 383-392.
"Crisis as Usual: Crisis, Dysfunction and Crisis Management". Public Relations Review, 31, 4, 2005, pp. 544-549.
With Mohammed Sidky. "Re-aligning Rationality: Crisis Management and Prisoner Abuse in Iraq ". Public Relations Review, 31, 4, 2005, pp. 471-478.
With Ronald Gilardi, " The Barren Landscape: Reading U.S. Corporate Architecture". In Carr, A. and Hancock, P. (eds.) Art and Aesthetics at Work (2002). Palgrave Publishing.
"Organizing for Powerlessness: A Critical Perspective on Organizational Dynamics and Dysfunctionality." (2001). Journal of Organizational Change Management , 14, 5, pp. 452-467. (Special Issue on The Psychodynamics of Organizational Change Management).
With Mohammed Sidky, "We are the Borg - Resistance is Futile! Star Trek's Borg as a Metaphorical Critique of Organizational Systems Theory". In Rahim, M., Golembiewski, R. and MacKenzie, K. (eds). Current Topics in Management , Volume 6 (2001). Amsterdam: Elsevier.
"Diversity Management: Dialogue, Dialectics and Diversion". Journal of Organizational Change Management (Special Issue on Critical Theory), 2000, 13, 3, pp. 235-248.
RECENT CONFERENCE PAPERS:
“When Craving Goodness Becomes Bad: A Critical Conception of Ethics and Aesthetics in Organizations”. (2008) Culture & Organization (Special Issue on Organization and Evil), 14, 2, June 2008, pp.187–202.
“Neurotic Fantasy and Fantastic Performance: A Case-Based Exploration of Psychodynamic Development” (2007). Tamara: Journal for Critical Postmodern Organization (Special Issue on Art, Aesthetics and the Unconscious), 6, 1, pp. 65-82.
“Deliberative Democracy, Diversity and Organizational Design.” Paper to be presented at the Fourth Art of Management Conference, 9-12 September 2008, Banff , Canada .
With Cris Abbott and Lauren Lampe. “Exposed Baggage”. Paper and Art Intervention Project to be presented at the Fourth Art of Management Conference, 9-12 September 2008, Banff, Canada .
“Diversity, Identity and Inclusion: Contributions from Deliberative Democracy.” Paper presented at the Fifth International Critical Management Studies Conference, July 2007, Manchester, England.
"There's Good, There's Bad and then, there's Totally Crazy: Ethics and Dysfunction in Everyday Organizational Life". Paper presented at the Standing Conference on Organizational Symbolism, Radboud University, Nijmegen, The Netherlands, July 2006.
"When Craving Goodness Becomes Bad: A Critical Conception of Ethics and Aesthetics in Organizations". Paper presented at the Standing Conference on Organizational Symbolism, Radboud University, Nijmegen, The Netherlands, July 2006.
"Community, Unity and Diversity". Keynote address and workshop series presented at the International Tahirih School, Groesbeek, The Netherlands, August 2006.
"Complicity, Cooperation and the Loss of Voice: Terror on the Inside". Paper presented at the 55 th Annual Conference of the International Communication, New York City, May 2005.
"Using Sense-Making Methodology to Make Sense of Insanity". Paper presented at the Sense-MakingWorkshop, 55 th Annual Conference of the International Communication Association, New York City, May 2005.
"Millenium Goals, the Status of Women and Prospects for Gender Equality in the Global System." Paper presented at 17 th Annual Meeting of the International Academy of Business Disciplines, April 2005, Pittsburgh, PA.
"Neurotic Fantasy, Fantastic Performance and Organizational Crisis: A Case-Based Exploration of Psychodynamic Development". Paper presented at the Second Art of Management and Organisation Conference, Paris, France, September 2004.
With Chris Abbott and Lauren Lampe. "Tags as Performance: Experimenting with the Academic and the Artist's Voice". Paper/Workshop presented at the Second Art of Management and Organisation Conference, Paris, France. September 2004.
"Crisis Realigned: Communication Strategies for Internal Stakeholders and External Stakeseekers. Paper presented at the 54 th Annual Conference of the International Communication Association, New Orleans, May 2004.
"The Impact of Institutionalization on Voice and Openness". Paper presented at the 54 th Annual Conference of the International Communication Association, New Orleans, May 2004.
PROFESSIONAL OFFICES AND ASSOCIATIONS:
Journals and Book Series:
. Reviewer, Human Relations, (2002-2004), Public Relations Review (2005)
. Member, Editorial Board, Human Communication Research (1995-1998)
. Editor, Organization Communication Sub Series , Hampton Press. 1995-2003
. Member, Editorial Board, Ablex Communication and Information Series, (1989-1991)
. Reviewer, Communication Monographs , 1987-1989, 1991-1994
TRAINING AND CONSULTING
Dr. Kersten has an extensive record of training and consulting projects, implemented in business, non-profit, educational and community organizations in the USA and Europe . She specializes in diversity management, strategic conflict management, team development and organizational ethics.
JOINED LA ROCHE: January 1981
HOMETOWN: Amsterdam, Brussels, Leiden
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